Endpoint is not monitored by RMM
Associated with
Devices
Underlying signals
RMM Unmanaged Asset (RS38)
Reasonings
- A device observed through an EDR or BCDR integration, and
- The same device is not observed through an RMM integration
Resolutions
- A mapping issue is creating duplicate devices within your client, merging the duplicates into one entity will resolve the issue
- Cork does its best to automatically merge endpoints from multiple integrations into a single entity, when it is unable to do so it will create a separate entity for what couldn’t be merged
- A deployment issue where RMM was never deployed on the device, enroll this device in your RMM and re-sync your integrations
Additional Considerations
- Some devices purposefully are left unmanaged, you can silence this specific alert for technical reasons