November 2024 Release Notes

New Features

Manage Risk

This feature allows a Partner to silence notifications for certain events for certain assets and provide Cork a reason for why they're doing so. An example is a Partner is using an EDR that Cork does not support, this Partner could select "Compensating Control Exists" as the reason to silence and continue receiving warranty coverage without the extra noise. This feature also allows a Partner to specifically exclude an asset from warranty coverage. This is currently only available for endpoint-related compliance events and will be made available to inboxes in the near future. 

Watch a demo here: https://youtu.be/0kzBDA82PhY

Exporting Compliance Events

With our second major iteration of the Risk Insights page, we now allow our Partners to export the compliance events to the filtered view to CSV. This enables Partners to easily hand off compliance events to their techs, or build pivot tables around them by importing the data into Excel or Google Sheets.

Watch a demo here: https://www.youtube.com/watch?v=nieIrpwxJYU

New Integrations

Improvements & Bug Fixes

  • Asset level filtering available on Risk Insights page
  • Properly bucket security awareness training modules that haven't started yet from INFIMA
  • Fix Datto EDR/Infocyte connection to properly label location
  • Decrease "EDR not connected" compliance event false positives