Endpoint is not monitored by RMM

Associated with

Devices

Underlying signals

RMM Unmanaged Asset (RS38)

Reasonings

• A device observed through an EDR or BCDR integration, and

• The same device is not observed through an RMM integration

Resolutions

• A mapping issue is creating duplicate devices within your client, merging the duplicates into one entity will resolve the issue

  • Cork does its best to automatically merge endpoints from multiple integrations into a single entity, when it is unable to do so it will create a separate entity for what couldn’t be merged

• A deployment issue where RMM was never deployed on the device, enroll this device in your RMM and re-sync your integrations

Additional Considerations

• Some devices purposefully are left unmanaged, you can silence this specific alert for technical reasons